Responsible Gaming

Gambling always carries the risk of financial loss. No outcome is guaranteed, and no strategy eliminates that risk entirely. Responsible gaming is about making informed decisions and staying aware of how gambling affects your finances and emotional state.

Donbet provides a set of tools and guidelines to help players maintain healthy boundaries. These are not restrictions. They are safeguards designed to keep gambling within a manageable scope.

Core Principles to Follow

• Set a budget before placing any bets and do not exceed it;
• Treat gambling as a leisure activity, not a source of income;
• Take regular breaks to maintain perspective;
• Never chase losses by increasing stakes;
• Keep track of the time and money spent on gambling;
• Avoid gambling under the influence of alcohol or when emotionally distressed;
• Use the responsible gaming tools available in your account settings to enforce your own limits;
• Seek support promptly if gambling starts to feel compulsive or difficult to control.

Gambling addiction can develop gradually and is not always easy to identify. Being aware of the warning signs is a vital step towards addressing the problem before it escalates.

The following indicators may suggest that gambling has become a serious concern:

• Spending more money on gambling than originally planned;
• Borrowing money or selling possessions to fund gambling;
• Feeling irritable or anxious when unable to gamble;
• Lying to friends or family about gambling habits;
• Neglecting work, studies, or personal relationships due to gambling;
• Using gambling as a way to cope with stress, anxiety, or low mood;
• Repeatedly attempting to recover losses through further betting;
• Continuing to gamble despite negative financial consequences;
• Thinking about gambling constantly, even during unrelated activities;
• Failed attempts to reduce or stop gambling altogether.

Gambling addiction is a recognised condition that requires professional attention. If several of these signs apply to your situation, seeking help is strongly encouraged.

Addressing a gambling problem requires both practical action and a willingness to seek support. Donbet encourages players to take an active role in protecting their wellbeing.

The following recommendations can help prevent or manage problematic gambling behaviour:

• Use the deposit limit tools in your account to cap daily, weekly, or monthly spending;
• Activate the session time limit feature to control how long you play;
• Request a cooling-off period or temporary account suspension through customer support;
• Use the self-exclusion option to block access to your account for a defined period;
• Speak openly with a trusted person about your gambling habits;
• Contact a specialist helpline or counselling service for professional guidance;
• Remove stored payment details from your account to create an additional barrier;
• Avoid gambling in environments or situations where the urge is strongest;
• Engage in alternative leisure activities to reduce the impulse to gamble;
• Review your account transaction history regularly to stay informed about your spending.

Several independent organisations in the United Kingdom provide free, confidential support for individuals affected by gambling addiction. Reaching out to these services is a positive and constructive step.

• GamCare – The leading provider of information, advice, and support for anyone affected by problem gambling in Great Britain. Available at www.gamcare.org.uk;
• Gamblers Anonymous UK – A fellowship of individuals who share their experience to help each other recover from a gambling problem. Available at www.gamblersanonymous.org.uk;
• BeGambleAware – A national charity providing support, information, and access to treatment services. Available at www.begambleaware.org;
• National Gambling Helpline – A free helpline operated by GamCare, available 24 hours a day, 7 days a week. Contact via telephone on 0808 8020 133;
• Gordon Moody Association – A charity delivering residential treatment and therapeutic support for people with severe gambling problems. Available at www.gordonmoody.org.uk;
• Gambling Therapy – An international online service providing free practical advice and emotional support to those affected by problem gambling. Available at www.gamblingtherapy.org.

Players who are experiencing difficulties related to gambling behaviour are encouraged to contact the Donbet support team directly. The team is trained to assist with responsible gaming tools, account restrictions, and referrals to external services.

The following contact options are available to players in the United Kingdom:

• Live Chat – Available directly on the Donbet website for immediate assistance;
• Email – Players may write to the support team at the official contact address listed on the website;
• Help Centre – A dedicated section on the Donbet platform containing guidance on responsible gaming tools and account controls.